Cutting-edge B2B solution designing and implementation for Eyewear
- Fully automated process implementation
- B2B solutions for improved business efficiency and deliverables
- Quick and bulk order acceptance and processing feature through CSV file format
- Retailer, Distributor and Sales Team Login
- Multiple Payment and Logistic options
- Retailer based custom pricing
Tech Stack:
Challenges we faced with the existing system of our client
Our client, Eyewear, is a leading manufacturer and supplier of contact lenses and other related products in the industry. They not only deal with small-scale orders but also fulfill humongous bulk orders placed by other businesses across multiple sectors. However, they were struggling to deal with the complexities of the supply chain and handle bulk orders simultaneously. When we analyzed their system, we concluded the main reason for the pain points was the manual process structure. Whether it was uploading the order details to the central repository system or confirming bulk orders based on inventory levels, all the processes had to be done manually.
Additionally, the existing system lacked any credit feature for the traders, which created a huge negative impact on the loyalty factor between our client and their customers. We also detected that the trader accounting system had to be handled manually where operators needed to enter trade records and purchase details into the system by hand. Due to the lack of automation and comprehensiveness, it caused delays in order confirmation and delivery. Apart from this, our client also struggled with fulfilling the orders on time and synchronizing data between the involved systems accurately, owing to which professionals had to tally all the records manually and correct the mistakes.
Objectives of B2B solutions we designed
Our client wanted a centralized dashboard for better reporting and analytical abilities of their system. Owing to this, we proposed the integration of a third-party ERP system that could automate multiple business processes at once and streamline the core operations through advanced and custom modules. They also wanted a system that would synchronize datasets across multiple modules and applications automatically so that they won’t have to check the data state after every transaction. In other words, they wanted to use a business system that could be managed with ease and won’t cause any impact on business deliverables and performance.
Solutions we delivered for B2B enhancement
ERP Integration for Inventory Management
We integrated third-party ERP software with the existing business infrastructure that will allow our client to manage their inventory and stock levels with ease. From displaying real-time stock information to placing automated product replenishment orders with vendors, the module streamlined inventory management and tracking processes.
Centralized Account Management
Our B2B solutions also included company account management module that helped our client to synchronize child and sales representative accounts on a single platform, ensuring streamlined order placement flow.
Elastic Suite for Product Management
We also implemented the Elastic Suite that helped our clients manage different product categories based on numerous parameters defined during the configuration.
Bulk Order Placement with CSV Support
Our professionals developed and implemented an advanced and streamlined order functionality to support order placements having multiple SKUs simultaneously. It was made compatible with the CSV file format, owing to which placing bulk orders through Excel files became much easier and hassle-free.
Wallet System Integration for Commission Agents
We integrated a wallet system for commission agents to ensure they can easily purchase different products and see the accurately calculated commissions for their actions.
Comprehensive User Profiles
The system allowed our client to create accurate and strong user profiles based on multiple attributes, like user type (trader or commission agents), company details, drug licenses, and personal information.
Credit Points System for Flexible Purchases by Traders
Trader users can also purchase orders using the credit points assigned to them by the management team from the backend, thereby utilizing the rewards easily without having to compromise with the same.
Custom Checkout Process
Additionally, we also integrated a checkout process that allowed order dispatch and checkout based on the store or customer address specified in the order detail.
Dual Payment Methods for Traders and Commission Agents
Our professionals developed two different payment methods for the users our client deals with. Trader users can use the credit points while commission agents can leverage their wallets to place any purchase order with our client’s integrated core system.
Comprehensive Transaction Management for Accounting and Reporting
The transactions that were loaded onto the central ERP’s repository have all the necessary details needed for accounting and reporting purposes. These details were categorized based on multiple attributes, including credits given to the trader users, payments made against any order or invoice, purchase orders from both commission agents and trader users, and credit memos according to different customers.
End-to-End Business Operations Streamlined with ERP Integration
We have integrated the third-party ERP system with custom modules for streamlining different core business operations, like invoice generation, order delivery and logistics, inventory management, return handling, and customer store creation and management.
Value delivered through tailored B2B solutions
Our client was struggling with the manual work processes that not only impacted the operational efficiency and business deliverables but also made it difficult to manage huge data volumes across all the integrated systems. That’s why we implemented a third-party ERP software that comes with a centralized dashboard for easier process management and data synchronization. We even created different payment systems and order handling workflows for trader users and commission gents associated with our client.